SONY

お知らせ

Maintenance
2022.02.02

Announcement regarding the issue on KOOV app

Announcement regarding the issue on KOOV app

Thank you for your continued use of KOOV.
Since around 1PM on Wednesday, January 26th (JST), the following issue has been confirmed.

[Issue]
Numbers/port numbers disappear from programming blocks in the KOOV app programming screen

[Affected versions]
KOOV app for Windows, Mac, Chromebook (all versions)

[Temporary workaround]
Numbers/port numbers appear by changing the height of the app window by dragging the window frame.
However, numbers/port numbers are effective in the program even if they're not visible on the screen.

[Restoration schedule]
TBD. Announcement will be made when it's restored.

We sincerely apologize for the inconvenience caused.
We will contact you as soon as we have more clear information on recovery. Thank you for your understanding.

Best regards,
Sony Global Education, Inc.